Privacy Policy
Effective Date: January 1, 2025
Divine Mercy Care Homes (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://divinemercycarehomes.com, contact us by phone at (661) 387-3653, or communicate with us through email at info@divinemercycarehomes.com.
1. Information We Collect
We may collect the following information when you interact with us:
Personal Information: Name, phone number, email address, mailing address, and other information you provide when contacting us.
Communication Data: Records of your calls, emails, or SMS/text message interactions with us.
Website Data: Browser type, IP address, pages visited, and cookies for analytics and site functionality.
2. How We Use Your Information
Your information may be used to:
Respond to inquiries and provide services.
Schedule and confirm appointments.
Send important updates, reminders, and marketing communications.
Improve our website, services, and customer experience.
Comply with legal and regulatory requirements.
3. SMS/Text Messaging
By providing your phone number, you consent to receive SMS/text messages from Divine Mercy Care Homes for purposes including appointment reminders, confirmations, and service updates.
Message frequency may vary.
Message and data rates may apply.
To stop receiving messages, reply STOP. For help, reply HELP.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share limited data with vendors or service providers only as needed to perform business operations (e.g., scheduling software, communication platforms) under confidentiality agreements.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You may request to access, update, or delete your personal information by contacting us at info@divinemercycarehomes.com or (661) 387-3653.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Effective Date.”
8. Contact Us
Divine Mercy Care Homes
10239 Lanesborough Ave
Bakersfield, CA 93311
Email: info@divinemercycarehomes.com
Phone: (661) 387-3653